Politica de confidențialitate

1. Introduction

Inner Sight values your privacy and handles personal information with care and confidentiality. This Privacy Policy explains how personal data is collected, used, and protected when you visit the website or get in touch through the contact form.

This policy is written in accordance with the General Data Protection Regulation (GDPR).

2. Who is responsible for your data?

The controller responsible for processing personal data is:
Inner Sight
Psychology practice
Email: contact@inner-sight.nl

3. What personal data is collected?

Through this website, only limited personal data is collected, namely:

  • Nume
  • Email address
  • Telephone number (if provided)
  • The content of your message

No sensitive clinical information is required or requested through the website.

4. How is your data used?

Your data is used only for the following purposes:

  • To respond to enquiries sent via the contact form
  • To answer questions or requests you submit by email or phone
  • To assess whether therapy or contact is appropriate and possible

Your data is not used for marketing purposes and is never sold or shared with third parties for commercial reasons.

5. Legal basis for processing

Personal data is processed on the basis of:

  • Your consent, when you voluntarily submit information via the contact form
  • Pre-contractual communication, when you enquire about therapy services
  • Legitimate interest, limited to responding appropriately and professionally to your request

You may withdraw your consent at any time by contacting us.

6. Confidentiality

As a psychology practice, Inner Sight treats personal information with a high level of confidentiality. Information is only shared with your explicit permission, unless disclosure is required by law or necessary in a serious safety situation.

7. Client records and retention

If you start therapy, a client record (dossier) may be created as part of professional care. In line with Dutch healthcare practice, client records are generally retained for a minimum period of 20 years from the last change in the record, unless a longer period is necessary (for example, to provide good care).

Requests to delete data will be handled carefully, but may be limited when retention is required by law or professional obligations.

8. Data storage and security

Appropriate technical and organisational measures are in place to protect your data, including secure hosting, SSL encryption (HTTPS), and restricted access to stored information.

Personal data submitted via the website is kept only as long as necessary to respond to your enquiry, unless a legal or professional obligation requires longer storage.

9. Cookies

This website uses functional cookies necessary for the website to operate properly. No tracking or marketing cookies are used without your explicit consent. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

10. Third-party services (processors)

The website and practice may use external service providers that process data only to the extent necessary for technical operation and communication. This may include:

  • Website hosting and website maintenance providers
  • Email and communication providers
  • Video-call or online meeting tools (for online sessions, if used)
  • Administrative or invoicing tools (where applicable)

These providers act on our instructions and are required to protect your data in line with GDPR.

11. Your rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Restrict or object to processing (where applicable)
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

You can exercise these rights by contacting contact@inner-sight.nl.
You may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

12. Changes to this policy

This Privacy Policy may be updated if legal or practical circumstances change. The most recent version will always be available on this website.

13. Contact

If you have any questions about this Privacy Policy or the handling of your data, please contact:
contact@inner-sight.nl